Introduction of the Course

The Jira Administration & Customization Corporate Training by Netskill empowers teams to become proficient in managing and optimizing Jira environments. Participants will learn to configure workflows, schemes, custom fields, permissions, and automation rules to align Jira with organizational processes.

This course covers both Jira Cloud and Data Center administration, offering comprehensive insights into user management, security, reporting, integration, and automation. By the end of the program, learners will have the knowledge to design custom project configurations, manage performance, and enforce governance standards across the Jira ecosystem.

All content — including course videos, assessments, and certification materials — is available on the Netskill LMS, offering flexibility and continued learning.

Courses: Instructor-Led, In-Person, or Self-Paced

Instructor-Led Online Training

Interactive sessions with Atlassian-certified instructors featuring guided demos, admin labs, and Q&A sessions.

In-Person Corporate Training

Customized on-site workshops focusing on your organization’s Jira setup, workflows, and integration needs.

Self-Paced Learning (via Netskill LMS)

Video-based learning modules with practical labs, assessments, and gamified progression accessible anytime, anywhere.

All training modes include:

• Hands-on administration labs
• Gamified quizzes and achievement tracking
• Real-world customization projects
• Certification via the Netskill LMS

Target Audience for Corporate Jira Administration & Customization Courses

This training is ideal for:

• Jira Administrators and System Admins
• Project Managers and Scrum Masters
• ITSM and Agile Delivery Teams
• Business Analysts and Workflow Designers
• DevOps and Release Engineers

What Are the Modules Covered

Module 1: Introduction to Jira and Atlassian Ecosystem

• Overview of Jira products (Software, Service Management, Work Management)
• Jira Cloud vs Data Center differences
• Core administration concepts and architecture

Module 2: Jira Administration Fundamentals

• Global and project-level settings
• Managing users, groups, and permissions
• Configuring issue types, screens, and field schemes

Module 3: Workflow Configuration and Customization

• Designing custom workflows
• Adding transitions, conditions, validators, and post-functions
• Workflow best practices for agile and ITSM projects

Module 4: Automation and Custom Rules

• Creating and managing automation rules
• Trigger-based and scheduled automations
• Integrating with Confluence and Slack for workflow automation

Module 5: Advanced Customization

• Custom fields, templates, and notification schemes
• Branding and UI personalization
• Configuring Jira Service Management queues and request types

Module 6: Reporting and Dashboards

• Building custom dashboards and filters
• Configuring gadgets and reports
• Using JQL (Jira Query Language) effectively

Module 7: Integration and Add-ons

• Integrating with GitHub, Bitbucket, and CI/CD tools
• Using Atlassian Marketplace apps
• API-based extensions and automation scripting

Module 8: Security, Backup, and Governance

• Access control, roles, and permissions auditing
• Data backup, recovery, and migration
• Best practices for enterprise security compliance

Module 9: Capstone Project and Certification

• Build and configure a fully customized Jira project
• Create automation and reporting dashboards
• Final assessment and certification

Importance of Jira Administration & Customization Training

Effective Jira administration ensures that your project management ecosystem is efficient, secure, and aligned with business goals. This course enables organizations to:

• Streamline workflows and automation for better productivity
• Maintain governance and compliance across teams
• Customize Jira for agile, DevOps, and ITSM processes
• Enhance collaboration and reporting efficiency
• Maximize ROI on Jira and Atlassian tools

Training Skills and Competencies for Employees

After completing this course, participants will be able to:

• Configure and maintain Jira Software, Service Management, and Work Management
• Design and manage workflows, schemes, and field configurations
• Implement automation and integration with other Atlassian tools
• Manage permissions, roles, and data security
• Customize Jira for organizational needs and scalability

Netskill Approach to Jira Administration & Customization Training

Netskill delivers a hands-on, project-based, and gamified learning experience, ensuring participants gain real-world skills through practical application.

Our approach includes:

• Live configuration and workflow labs
• Practical projects aligned with enterprise Jira use cases
• Gamified learning modules with leaderboards
• Quizzes, progress tracking, and scenario-based learning
• Certification and post-training mentorship

All learning resources are accessible on the Netskill LMS, enabling employees to revisit lessons, labs, and quizzes for continuous upskilling.

Why Choose Netskill as Your Jira Administration & Customization Training Partner?

• Delivered by Atlassian Certified Trainers and Experts
• Comprehensive, role-based curriculum covering Jira Cloud and Server
• Gamified and hands-on learning experience via Netskill LMS
• Real-world projects and workflow design exercises
• Flexible training modes — Online, In-Person, and Self-Paced
• Post-training certification and admin support resources

Netskill helps enterprises build highly skilled Jira administrators capable of driving collaboration, automation, and agility at scale.