Introduction of the Course

Finacle is a leading universal banking solution used by global banks for core banking operations, digital banking, payments, deposits, loans, CRM functions, and compliance workflows. Mastery of Finacle enables banking professionals to operate more efficiently, reduce errors, and deliver superior customer service.

Netskill’s Finacle Training provides in-depth, hands-on exposure to core banking modules, menus, workflows, and transaction processes. As a leading corporate Finacle training company, Netskill ensures employees gain real-world practical skills through simulations, scenario-based training, guided navigation, and banking process exercises.

All modules—including HD video content, Finacle screen walkthroughs, gamified learning outcomes, quizzes, assessments, and certification—are available on the Netskill LMS for easy access, continuous practice, and progress tracking.

Courses: Instructor-Led, In-Person, or Self-Paced

Online Instructor-Led Finacle Training

Live virtual training with hands-on demonstrations, real-time query resolution, and guided screen navigation.

In-Person Corporate Finacle Workshops

Practical classroom sessions with instructor-led Finacle simulations for banking teams.

Self-Paced Learning on the Netskill LMS

Includes:

• HD simulated Finacle walkthrough videos
• Menu-level practice activities
• Gamified learning outcomes
• Quizzes, assessments & certification
• 24/7 mobile and desktop access

Target Audience for Corporate Finacle Training

Suitable for:

• Bank Operations Teams
• Customer Service Executives
• Retail & Corporate Banking Professionals
• Credit, Loan & Deposits Teams
• Back-Office & Middle-Office Employees
• IT Support, Implementation & Testing Teams
• New Hires in Banking & Financial Services

What Are the Modules Covered?

Module 1: Introduction to Finacle Core Banking

• Overview of Finacle architecture
• Core banking workflows
• User roles, menus & navigation

Module 2: Customer Onboarding & CRM (CUMM, CIF Management)

• Creating customer records
• KYC updates
• Managing customer information

Module 3: Deposits Module (CASA, TD, RD)

• Opening, modifying & closing deposit accounts
• Interest, charges & product setup
• Deposit transaction management

Module 4: Loan Module (Retail & Corporate)

• Loan account creation
• Disbursements & repayments
• Restructuring, closures & reporting

Module 5: Payments & Transactions (FT, NEFT, RTGS, IMPS)

• Handling fund transfers
• Clearing processes
• Payment approvals

Module 6: Teller Operations & Cash Management

• Cash deposits & withdrawals
• Drawer balancing
• End-of-day (EOD) processes

Module 7: Reporting & Audit Trails

• Generating operational & compliance reports
• MIS, reconciliation & audit logs

Module 8: Error Handling, Overrides & Troubleshooting

• Handling system errors
• Transaction reversals
• Manager overrides

Module 9: Security, Compliance & Banking Standards

• User security & access control
• Compliance with RBI & global banking policies
• Data integrity and cybersecurity measures

Module 10: Real-World Case Scenarios

• Branch-level transaction practice
• Customer problem-solving simulations
• LMS-based quizzes, hands-on assignments & certification

(All modules include videos, gamified learning outcomes, quizzes, assessments & certification on the Netskill LMS.)

Importance of Finacle Training

Finacle training helps organizations:

• Improve operational accuracy and speed
• Reduce errors that may lead to financial or compliance risks
• Enhance customer service quality
• Strengthen employee productivity in core banking
• Streamline digital banking and branch operations
• Standardize workflows across banking teams

Training Skills and Competencies for Employees

Participants develop:

• Complete Finacle module navigation skills
• Accuracy in core banking transactions
• Deposit, loan & payment processing expertise
• Customer onboarding and service efficiency
• Problem-solving and system troubleshooting techniques
• Understanding of compliance and security standards
• Ability to handle real banking workflow scenarios confidently

Netskill Approach to Finacle Training

Netskill uses a hands-on, practical learning methodology:

• Instructor-led demonstrations of live Finacle processes
• Scenario-based practice with real banking workflows
• Simulated Finacle screens for safe practice
• Gamified LMS modules for improved engagement
• Step-by-step menus, commands & process documentation
• Assessments and certification through the Netskill LMS
• Custom modules for bank-specific workflows

Why Choose Netskill as Your Finacle Training Partner?

• Leading corporate Finacle training company
• Multi-format training: Online, In-Person, and Self-Paced
• Practical, simulation-based learning for accuracy
• In-depth coverage of core banking functions
• LMS access with videos, quizzes & certification
• Experienced banking technology trainers
• Customizable training for banking teams and departments