Introduction of the Course

The Crowd Identity Management Corporate Training by Netskill provides hands-on expertise in configuring and managing Atlassian Crowd—Atlassian’s centralized identity and access management platform.

Participants will learn how to integrate Jira, Confluence, Bitbucket, and Bamboo into Crowd, implement Single Sign-On (SSO), manage user directories and groups, and apply security policies for authentication and authorization.

All modules are available through the Netskill LMS, featuring interactive video lessons, quizzes, assessments, and certification to ensure a complete and engaging learning experience.

Courses: Instructor-Led, In-Person, or Self-Paced

Instructor-Led Online Training

Live expert-led sessions with real-world demonstrations, configuration exercises, and scenario-based Q&A sessions.

In-Person Corporate Training

Customized hands-on training delivered onsite, focusing on your organization’s identity management strategy and Atlassian infrastructure.

Self-Paced Learning (via Netskill LMS)

Access interactive course videos, gamified assessments, and configuration labs anytime—available 24/7 on the Netskill LMS with lifetime access and certification.

All learning modes include:

• Practical configuration labs
• Gamified modules and progress tracking
• Real-world integration exercises
• Certification upon successful completion

Target Audience for Corporate Crowd Identity Management Courses

This course is ideal for:

• System Administrators and IT Security Engineers
• Atlassian Administrators and DevOps Professionals
• Access Control and Compliance Specialists
• Enterprise Architects and Solution Consultants

What Are the Modules Covered

Module 1: Introduction to Atlassian Crowd

• Overview of Crowd architecture and capabilities
• Understanding the role of Crowd in Atlassian ecosystems
• Key features: SSO, directory integration, and delegated authentication

Module 2: Installation and Setup

• Installing and configuring Atlassian Crowd
• Setting up database connections and system properties
• Initial configuration and connecting applications

Module 3: Directory and User Management

• Creating and managing internal directories
• Integrating external directories (LDAP, Active Directory, Azure AD)
• Synchronization settings and group management

Module 4: Application Integration and SSO Configuration

• Integrating Jira, Confluence, Bitbucket, and Bamboo
• Configuring SSO across Atlassian and third-party tools
• Managing tokens, sessions, and login policies

Module 5: Security and Access Governance

• Role-based access control (RBAC)
• Enforcing authentication policies
• Password management and two-factor authentication (2FA)

Module 6: Monitoring, Troubleshooting, and Maintenance

• Using Crowd logs and reports for diagnostics
• Monitoring synchronization and connection health
• Backup, recovery, and high availability considerations

Module 7: Best Practices and Compliance

• Governance, compliance, and audit configuration
• Implementing scalable access models for enterprise growth
• Securing integrations and ensuring data privacy

Module 8: Capstone Project and Certification

• Configure Crowd in a multi-application environment
• Implement centralized authentication with SSO
• Complete certification assessment and earn Netskill Certified Crowd Administrator credential

Importance of Crowd Identity Management Training

Centralized identity and access management are critical to enterprise security. Through this training, organizations can:

• Consolidate user authentication across Atlassian tools
• Simplify user provisioning and group management
• Enhance governance and compliance with unified identity control
• Strengthen access security and audit capabilities
• Improve operational efficiency through SSO integration

Training Skills and Competencies for Employees

After completing this course, participants will be able to:

• Configure and manage Atlassian Crowd environments
• Integrate multiple applications for unified access
• Implement secure authentication and authorization frameworks
• Troubleshoot synchronization and access issues
• Apply governance and security best practices

Netskill Approach to Crowd Identity Management Training

Netskill’s hands-on, gamified, and scenario-driven learning model ensures learners gain practical and applicable identity management expertise.

Our approach includes:

• Real-world lab environments and directory configuration exercises
• Gamified learning with quizzes and progress badges
• Use-case simulations for enterprise access management
• Expert mentorship and certification assessments
• All modules available on Netskill LMS for flexible, self-paced learning

Why Choose Netskill as Your Crowd Identity Management Training Partner?

• Atlassian-certified instructors with real-world IAM experience
• Curriculum mapped to enterprise identity governance standards
• Gamified, LMS-based training with interactive content and certification
• Customizable delivery options: Online, In-Person, or Self-Paced
• Focus on practical labs and enterprise integration use cases
• Industry-recognized Netskill Certification upon completion

With Netskill, your IT teams will master Crowd configuration, directory integration, and identity security — ensuring seamless authentication across your Atlassian ecosystem.