Introduction of the Course

The Microsoft Dynamics 365 – Customization and Configuration Training by Netskill is designed to equip corporate teams, IT professionals, and business users with the practical skills required to tailor Dynamics 365 to organizational needs. This comprehensive corporate Microsoft Dynamics 365 customization and configuration training focuses on teaching learners how to personalize entities, workflows, forms, business rules, dashboards, and security models to optimize business operations. Delivered through expert-led modules, hands-on exercises, gamified learning, and interactive labs on Netskill LMS, this course ensures participants gain deep functional expertise to enhance workflow efficiency and drive digital transformation across the organization.

Microsoft Dynamics 365 - Customization and Configuration Courses: Instructor-Led, In-Person, or Self-Paced

Netskill provides flexible learning modes to support diverse corporate training needs. Organizations can choose from:
• Instructor-Led Online Training: Live virtual sessions delivered by certified Dynamics 365 professionals with real-time demonstrations and Q&A.
• In-Person Corporate Training: On-site workshops at your office for immersive, high-engagement learning guided by enterprise-level trainers.
• Self-Paced Learning via Netskill LMS: Learners can progress at their own pace with access to step-by-step course videos, downloadable study materials, quizzes, assessments, and certification.
All three learning modes are fully supported with Netskill’s gamified learning system, ensuring higher retention, progress tracking, and skill mastery.

Target Audience for Corporate Microsoft Dynamics 365 - Customization and Configuration Courses

This course is specifically designed for:
• Corporate teams implementing or scaling Microsoft Dynamics 365
• CRM administrators and IT support staff
• Business analysts and process consultants
• Dynamics 365 implementation partners
• Software developers and functional consultants
• Professionals managing business workflows, customer engagement systems, or automated processes
• Organizations seeking to upskill teams through advanced corporate Microsoft Dynamics 365 customization and configuration training

What Are the Modules Covered?

Netskill’s Microsoft Dynamics 365 – Customization and Configuration training includes detailed modules aligned with global enterprise standards:
Module 1: Introduction to Dynamics 365 Architecture
Module 2: Understanding Solutions and Publisher Concepts
Module 3: Entity Customization and Advanced Entity Configuration
Module 4: Forms, Views, and Business Rules Setup
Module 5: Relationship Types, Field Types, and Data Modeling
Module 6: Creating Workflows, Processes, and Automation
Module 7: Customizing Dashboards, Charts, and Visual Reporting
Module 8: Managing Security Roles, Teams, and Field Security
Module 9: Business Process Flows and Rule-Based Automation
Module 10: App Customization using Model-Driven Apps
Module 11: Integration Basics and Solution Deployment
Module 12: Best Practices, Governance, and Real-World Scenarios
Every module includes course videos, interactive content, gamified quizzes, scenario-based assessments, and certification through the Netskill LMS.

Importance of Microsoft Dynamics 365 - Customization and Configuration Training Skills and Competencies for Employees

Mastering Microsoft Dynamics 365 customization and configuration skills enables employees to streamline business processes, improve user experience, and configure CRM components that match organizational workflows. These competencies empower teams to automate tasks, enhance customer engagement, create data-driven dashboards, reduce dependency on third-party development, and maintain scalable digital systems. For organizations, trained staff ensure faster deployment, optimized workflows, improved productivity, and reduced operational bottlenecks—ultimately accelerating digital transformation and business growth.

Netskill Approach to Microsoft Dynamics 365 - Customization and Configuration Training: Why Choose Netskill as Your Training Partner?

Netskill stands out as a corporate Microsoft Dynamics 365 training company with a strong focus on practical learning, enterprise-driven curriculum, and real-world application. Our training strategy involves scenario-based exercises, structured workflows, interactive labs, and guided customization projects. Learners benefit from our three-mode training flexibility—Online, In-Person, and Self-Paced Learning via Netskill LMS—supported by gamified progress tracking, achievement badges, assessments, and certification. Netskill’s expert trainers bring industry experience from large-scale Dynamics 365 implementations, ensuring that corporate teams gain job-ready practical skills. All course modules, videos, quizzes, and assessments remain accessible on Netskill LMS for continuous learning and upskilling.