Introduction of the Course

The ServiceNow Security Operations (SecOps) Corporate Training program by Netskill is designed to build expertise in automating and managing enterprise security workflows. Participants learn to integrate threat intelligence, vulnerability data, and incident response processes within a unified ServiceNow platform to minimize risks and response times.

This training provides end-to-end understanding of Security Incident Response (SIR), Vulnerability Response (VR), Threat Intelligence, and Configuration Compliance, helping teams transform fragmented manual efforts into a connected, automated security ecosystem.

Learners will gain hands-on experience in creating automated playbooks, leveraging threat feeds, and collaborating with IT and SOC teams to remediate vulnerabilities and manage incidents efficiently.

Courses: Instructor-Led, In-Person, or Self-Paced

Netskill offers flexible delivery formats for global organizations:

• Online Instructor-Led Training: Live sessions guided by certified ServiceNow SecOps experts with real-time configuration and troubleshooting.
• In-Person Corporate Workshops: On-site, scenario-based sessions customized to your organization’s security needs.
• Self-Paced Learning via Netskill LMS: 24/7 access to video tutorials, lab exercises, gamified quizzes, and assessments.

All training formats include:

• Gamified Learning with Points, Levels, and Leaderboards
• Hands-on ServiceNow SecOps Labs
• Real Incident Response Scenarios
• Certification and Lifetime LMS Access

Target Audience for Corporate ServiceNow SecOps Courses

This program is ideal for:

• Security Operations Center (SOC) Analysts
• Cybersecurity Engineers
• ServiceNow Administrators and Developers
• Incident Response Teams
• IT Security Managers and Directors
• Risk and Compliance Professionals

What Are the Modules Covered

Module 1: Introduction to ServiceNow Security Operations

• Overview of SecOps architecture and components
• Role of automation in cybersecurity workflows
• Key integrations and use cases

Module 2: Security Incident Response (SIR)

• Incident detection, triage, and classification
• Response playbooks and automation flows
• Integration with SIEM and threat intelligence tools

Module 3: Vulnerability Response (VR)

• Importing and managing vulnerability data
• Risk scoring and prioritization
• Automated remediation tracking and reporting

Module 4: Threat Intelligence Management

• Integrating external threat feeds
• Indicator management and enrichment
• Correlation of threat data with incidents

Module 5: Configuration Compliance

• Defining and monitoring compliance policies
• Automating policy enforcement
• Generating compliance dashboards

Module 6: Workflow and Automation in SecOps

• Using Flow Designer for SecOps automation
• Setting up response templates and orchestration
• Coordinating with ITSM and CMDB for remediation

Module 7: Reporting and Dashboards

• Security analytics and metrics visualization
• Building executive and operational dashboards
• Continuous improvement through KPI tracking

Module 8: Integration and Orchestration

• Integration with security tools (SIEM, EDR, vulnerability scanners)
• Incident enrichment using APIs
• Best practices for scalable orchestration

Module 9: Case Study and Project Work

• Simulated end-to-end security incident scenario
• Implementing a vulnerability management workflow
• Final assessment and certification

Importance of ServiceNow Security Operations Training

As cyber threats grow in scale and complexity, organizations must move from reactive to automated, intelligence-driven response strategies. Netskill’s ServiceNow SecOps Corporate Training empowers teams to:

• Accelerate threat detection and response times
• Eliminate manual workflows with automation
• Improve collaboration between IT and security teams
• Centralize visibility of vulnerabilities and incidents
• Ensure compliance and audit readiness

Through practical learning and simulation-based labs, learners master the art of using ServiceNow to manage, prioritize, and remediate security incidents effectively.

Training Skills and Competencies for Employees

After completing the course, participants will be able to:

• Configure and manage SecOps applications in ServiceNow
• Automate incident response workflows
• Integrate threat intelligence and vulnerability data sources
• Prioritize and remediate vulnerabilities effectively
• Generate actionable analytics for continuous security improvement
• Collaborate efficiently between security and IT teams

Netskill Approach to ServiceNow SecOps Training

Netskill’s proven training methodology focuses on applied learning through:

• Interactive labs and simulations replicating live SOC environments
• Gamified challenges and real-time scoring
• Role-based learning paths for analysts, managers, and administrators
• Expert mentorship and guided troubleshooting
• Post-training LMS access for continued skill reinforcement

The Netskill approach ensures learners don’t just understand SecOps concepts but can deploy and manage them effectively in production environments.

Why Choose Netskill as Your ServiceNow SecOps Training Partner?

• Expert trainers with extensive SecOps implementation experience
• 3 flexible learning modes: Online, In-Person, and Self-Paced
• Real-world project-based learning
• Gamified LMS with badges, assessments, and certification
• Fully customizable corporate training programs
• Trusted by leading enterprises and security teams worldwide

With Netskill’s ServiceNow Security Operations Corporate Training, your organization gains the confidence to respond faster, reduce risk, and strengthen its cybersecurity posture.